How Wickline decides what to cite
Passages, support scores and the one rule that keeps unsupported sentences out of answers. Plus what changed when tables inside scans became citable.
Notes from the people who build Wickline
How it reads, why it cites the way it does, and what changed this month. Written by the team, checked against the product.
Latest notes
Wickline 2.4: tables inside scans
Scanned tables rebuilt cell by cell, and a confidence note on faded pages.
What we log, and what we never keep
A plain list of every record Wickline stores about you, and how long each one lives.
Five questions to ask before trusting an answer
The checks our own support team runs when a customer says "that looks wrong".
Reading a 900-page data room in under ten minutes
How we split, queue and index files so the first answer doesn't wait for the last file.
Wickline 2.3: export drafts to DOCX
Artifacts leave the app with headings, tables and citations as footnotes.
Why we charge per question, not per token
Tokens are our cost. Questions are what you actually do. The meter should match the work.
One email a month
Release notes and the occasional long read. Nothing else, ever.